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Randelle Agrey travelled from Porcupine Plain to Saskatoon in September 2016 to buy a aboriginal SUV for her growing ancestors — two children, additional her and her husband, Keith.
The brace purchased a 2016 Chrysler Dodge Journey at Dodge City, collection it home and collection appropriately for several months, until a abiding aroma angry into an enough stench.
The Agreys tore up the carpeting abaft the aback seat and begin a asleep mouse.
“We chalked it up to this happened once, and it was a fluke,” she said.
It wasn’t a fluke.
A few months later, in October, Agrey begin a chewed-up toilet cardboard cycle in the driver’s ancillary door, covered with abrasion droppings.
“That night I set two accessories and, in the morning, I arrested them afore I went to work,” said Agrey
“Both accessories had mice and one was a deer mouse.”
Agrey was alarmed, and afraid for her two children, back deer mice are accepted to backpack hantavirus,
‘I wasn’t activity to be messing about with this’
Agrey immediately alleged the Dodge Chrysler dealership area she was “met with resistance.”
She says she was told to use laundry bedding and ambrosial soap to avert mice from cheating in again.
Instead, she filed an allowance affirmation through SGI.
“I accept little kids that drive in this agent and a deer abrasion was found. I wasn’t activity to be messing about with this,” she said.
The SGI-contracted barn set accessories in the Journey for a anniversary and advised the vehicle. More mice were found, and the carpeting had to be broken out.
Technicians begin a aperture in the anatomy of the vehicle.
SGI staff additionally begin a account appear by Chrysler in October 2016, advertence all Dodge Journeys of that year were missing an basic plug.
The agent has been in the boutique for four weeks, and Agrey is on the angle for a $700 deductible.
On the angle for a cher deductible
Agrey afresh alleged the dealership in Saskatoon to accomplish them acquainted of the situation.
She was told the plugs could accept been anchored by the dealership, had she brought it in for approved maintenance.
“But I never knew the bung was missing, ever. I was never abreast and the alone way this was apparent was because I fabricated a affirmation with SGI and they had to breach afar the agent to ascertain that was the issue,” she said.
Agrey believes Chrysler — either the dealership, or the corporation — should pay her allowance deductible.
“If the mice came in by any added means, which happens, I understand that and I would, of course, pay my deductible — no problem,” she said.
“But if it was a missing allotment from the manufacturer, which is the case, again actually Chrysler should pay.”
A adumbrative from Dodge City accepted to CBC News that the dealership will not be advantageous Agrey’s $700 deductible afterwards investigating the situation.
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